Coeur d'Alene · Post Falls · Sandpoint Pay a bill Patient portal Text size (208) 667-0621
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The things patients ask us most. Don't see yours? Ask our AI assistant or call the office.

Before your visit

General questions.

What should I bring to my appointment?

Your insurance card and a photo ID (for your protection, you will not be seen without photo identification). Your copayment, since your insurance may require us to collect it at your visit. Any physician referral forms your insurance requires. A list of your current prescription and over-the-counter medications, with how much and how often you take them. Any recent imaging (x-rays, CT, ultrasounds, bone scans) on film or disc, and any recent lab, blood or urine test results.

When should I call for a prescription refill?

Please call your pharmacy before your prescription runs out. They will fax us a request, and we will return it within 48 hours.

Do I need to fast before my procedure?

Please do not fast for a PSA blood draw, a prostate needle biopsy, a cystoscopy or a vasectomy.

Can I fill out my forms before my visit?

Yes. Every form is on our Patient Forms page. Print them, fill them out at home, and bring them with you.

How do I pay my bill?

You can pay online any time through our secure billing site. Choose Pay a bill at the top of any page, or call our office.

Vasectomy

Vasectomy questions.

How permanent is a vasectomy?

A vasectomy causes permanent sterilization. Vasectomy reversal has a 50 to 60 percent success rate.

Do you provide general anesthetic for a vasectomy?

No, but we do offer nitrous oxide (laughing gas), which is very effective in relieving anxiety and easing discomfort.

Will I feel pain during a vasectomy?

This is unlikely, since a local anesthetic is given at the beginning of the procedure.

Once the vasectomy is done, am I sterile right away?

No. A vasectomy isn't effective until the sperm beyond where the vas deferens was cut have emptied out, which takes about six weeks for most patients. Use another form of birth control until a zero sperm count is confirmed by a semen analysis.

Will a vasectomy change my sexual function or sex drive?

No. There is no change to sexual function, including erection and orgasm, and no change to testosterone level or sex drive.

Will I be able to urinate the same after a vasectomy?

Yes. There is no change in your ability to urinate.

When can I return to work and normal activity after a vasectomy?

Most patients return to normal activity within 7 days. Most patients who don't do heavy lifting at work return in 1 to 2 days.

MonaLisa Touch®

MonaLisa Touch® questions.

Who is the MonaLisa Touch® for?

Post-menopausal women with painful symptoms of menopause or challenges with intimacy, women who have gone through chemically or surgically induced menopause, breast cancer survivors looking for a non-hormonal therapy, and women with changes after childbirth.

What should I expect with the MonaLisa Touch® procedure?

The in-office procedure is virtually painless and typically lasts about 5 minutes. Patients receive three treatments spaced six weeks apart. Many feel improvement after the first one.

What happens after a MonaLisa Touch® treatment?

You can return to normal activities right away, but should avoid sexual activity for 2 to 3 days. Your provider will set a plan that's right for you.

Everything else

Telemedicine and offices.

Do you offer telemedicine visits?

Yes. North Idaho Urology offers telemedicine as an option for patients with urologic issues. Ask when you request your appointment.

Where are your offices?

We have three offices: Coeur d'Alene (Chinook Medical Building, 980 W Ironwood Dr, Suite 104), Post Falls (151 W 3rd Ave, Suite 200) and Sandpoint (Creekside Health Center, 420 2nd Ave).

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Send a request and our scheduling team will call you to find a time that works. Prefer the phone? Call the office closest to you.

  • Coeur d'Alene(208) 667-0621Open every weekday, 8 am to 5 pm
  • Post Falls(208) 618-3601Days and hours vary
  • Sandpoint(208) 263-2335Days and hours vary
  • Quick question?Answers any time, day or night.
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