A monthly call
from someone who knows you.
For Medicare patients with two or more chronic conditions: a Care Team Coordinator calls each month to review and help manage your health.
The program
Care between
your visits.
North Idaho Urology understands how health conditions affect one another, and how important top-quality care is. That's why we established a Chronic Care Management program for patients who have two or more chronic conditions and are covered by Medicare.
Medicare patients who choose to take part receive a monthly phone call from a Care Team Coordinator to review and help manage their chronic conditions.
Each month
Your Care Team
Coordinator will:
- Answer your billing questions
- Answer your questions about your conditions and treatments
- Review your current medications
- Make sure you get medical attention in a timely way
- Help you move your care to the providers you need
- Help with physician referrals and authorizations
What is it?
What is Chronic Care Management?
Chronic Care Management is an initiative from the Centers for Medicare and Medicaid Services (CMS) that encourages practices to identify patients with two or more chronic conditions, notice changes in their health, and help manage those changes. It's a preventive program, meant to avoid unnecessary emergency room or hospital visits and to reduce readmissions after a hospital stay.
What counts?
What is a chronic condition?
The Centers for Disease Control and Prevention defines a chronic condition as one that has lasted more than a year and needs ongoing medical care, or that limits everyday activities like eating, bathing, dressing, using the restroom, getting in and out of a bed or chair, and bladder and bowel control.
Request an appointment
Want to join the program?
Ask us.
Send a request and our scheduling team will call you to find a time that works. Prefer the phone? Call the office closest to you.
- Coeur d'Alene(208) 667-0621Open every weekday, 8 am to 5 pm
- Post Falls(208) 618-3601Days and hours vary
- Sandpoint(208) 263-2335Days and hours vary
- Quick question?Answers any time, day or night.